Project Coordinator (Implementation), Level I

Melville, NY


Job Summary

The Project Coordinator is a critical office-based role that primarily works with the implementation team and new clients. The Project Coordinator effectively oversees projects, fosters long-term relationships with clients, and monitors assigned projects through the various stages of the project lifecycle, from concept through implementation.  The Project Coordinator handles a wide range of administrative and support tasks and implements processes to facilitate projects, information, and overall client success.

Primary Duties & Responsibilities

  • Plan and coordinate the implementation team’s schedules and activities to meet project design requirements.
  • Monitors project milestones, deadlines, and time-tracking reports.
  • Respond to escalated issues that may impede project delivery and coordinate solution implementation.
  • Maintain contact with clients throughout implementation to ensure customer satisfaction and steer project status calls with client(s).
  • Run weekly internal meetings to provide updates on implementations.
  • Maintain Project Management database system with implementation follow-up notes and follow-up on tasks. Ensure all necessary department documentation is up to date.
  • Prepare and ship pre- and post-implementation kits.
  • Participate in internal meetings, as needed.
  • Support other Project Management initiatives and ad-hoc administrative tasks throughout the organization
  • Serve as a backup to other positions, including lunch-hour reception desk coverage.

Qualification & Required Skills

  • Proficiency in utilizing the MS Office Suite
  • Knowledge of Project Management Tools and Processes
  • Familiarity with Halo PSA a plus
  • Proficiency in the English language; fluency in Spanish a plus

Other Skills / Abilities

  • Strong interpersonal and communication skills – particularly with customer service, fostering efficient collaboration.
  • Ability to work in teams and interact effectively with a diverse customer base
  • Adept at multitasking and maintaining organization in a dynamic work environment.
  • Possess a resourceful, initiative-driven, and creative mindset, with the ability to solve problems quickly and completely
  • Demonstrate a team player attitude, striving for continuous improvement
  • Possess a strong sense of urgency with attention to detail
  • Demonstrate enthusiasm for gaining insights into the I/DD industry niche and the client demographic.

Required Education and Experience

  • Possesses an Associate Degree in business, communications, or related field
  • Holds a minimum of 1-3 years of related experience in scheduling and communications
  • Experience in training and implementation preferred


The salary range for this position is $20.00 – $25.00 per hour.

What eVero Offers

We are proud to offer a competitive salary with a comprehensive benefits package. These benefits include medical, dental, vision,  long-term disability, 401K, paid vacation time, and a cafeteria plan. The salary we offer will always be commensurate with experience. And because we know that hard work should always be balanced with fun and quality of life, we also offer the following amenities:
  • A casual and comfortable work environment
  • Convenient location in Long Island, NY with easy access to the Long Island Expressway and Route 110
  • Newly renovated headquarters, featuring state-of-the-art technology, a Café, and a dedicated Recreation Room
  • Fully equipped Gym and Cafeteria within the building
  • Bi-weekly "Town Hall" meetings
  • Monthly team-building events
  • Regular Community Outreach events
  • Seasonal outings and holiday celebration events
  • A coffee bar with a wide array of snacks and trimmings

eVero is proud to be an Equal Opportunity Employer. Employment with this organization is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status.