One platform. A world of inclusion, insight, and impact.

 

Delivering high‑quality services requires every member of an Individual’s care team to work in sync. But when data and documentation live in separate systems, critical information becomes fragmented and inaccessible—making it harder to make timely, informed decisions about an Individual’s needs. eVero’s comprehensive IDD platform changes that.

eVero’s easy-to-use, all-in-one Software-as-a-Service (SaaS) platform streamlines workflows, enhances transparency, and boosts productivity by creating a unified digital ecosystem. Providers, caregivers, and the Individuals you support can collaborate seamlessly to ensure the highest standard of care.

With powerful system integrations, robust reporting—from individualized metrics to organization‑wide analytics—and proactive support from a dedicated team, eVero delivers a fully paperless, compliant solution for managing and delivering optimal care.

With the eVero platform, the entire care team – from Provider Agencies to Fiscal Intermediaries to Support Brokers and care staff – can collaborate in real-time to more confidently manage care. At the same time, Individuals and their families have full transparency into their budgets, caregivers, and services delivered and scheduled.


Software for IDD Agencies

Multiple Modules. One Connected Ecosystem

The eVero Platform is your comprehensive, one‑stop I/DD solution—empowering meaningful outcomes for caregivers and the individuals they support. Whether you need Electronic Health Records (digitalAGENCY™), Self-Direction management (EMPOWER™ SDS), Billing and Revenue Management (ACCELERATE™), EVV, CDPAP, or Crisis Response & Support, you can choose the modules that align with your goals and scale as your needs evolve.

The platform also delivers robust reporting capabilities, from individualized metrics to organization‑wide analytics. All data is fully encrypted, HIPAA‑ and HITRUST‑compliant, and accessible 24/7 through the web or mobile apps.

Say goodbye to disjointed, complex, and inefficient systems—and hello to an individualized, intuitive, and impactful experience. With our platform and our people behind you, improved outcomes and true empowerment are within reach.

Person-Centered

Our connected ecosystem brings the Individual receiving services—and all of their data and documentation—together with their entire care team, enabling seamless collaboration. With everyone aligned and informed, achieving better health outcomes becomes simpler, faster, and more reliable.

Fully Connected

Be confident in your data. Our platform serves as the central hub connecting providers with payroll, billing, HR, and accounting systems—ensuring that every team is working from the same, most up‑to‑date information. With a single source of truth, accuracy improves, processes run smoother, and decisions become easier.

100% Compliant

We understand how sensitive your data is. Our workflows are designed with HITRUST, HIPAA, SHIELD Act, and EVV best practices built in, and they’re continually updated to meet state and local requirements. You can be confident that your information is protected—and that you’re fully supported if an audit ever comes your way.

Highly Efficient

Focus more on care and less on data entry. Our platform is fully paperless, with automated processes and streamlined workflows that help tasks get done faster and with greater accuracy. With smarter tools doing the heavy lifting, you can feel confident that we’re making your job easier—so you can stay focused on what matters most.

Always Transparent

Customizable analytics dashboards and detailed reports give every user real‑time insight. From individualized metrics to organization‑wide trends, our reporting tools put modern, meaningful, actionable analytics directly into your hands.

Continually Evolving

Our HITRUST-certified platform is built for today—and ready for tomorrow. As requirements evolve, so do we. We continually assess our processes and the regulatory landscape to ensure our software keeps pace with changing expectations. So, you can be confident we’re here to meet your needs and help you stay in compliance.

What do our clients think?

The eVero Platform is comprehensive, easy to navigate and easy to understand. It keeps up to date with new and changing regulations, which helps to keep us in compliance with OPWDD requirements.

Jhomel S.
UCP

The eVero platform and mobile apps are top notch and extremely user friendly. It handles all of our needs and provides an excellent level of visibility and functionality for the individuals we support.

Meg G.
AIM Services

We can continue to expand and support more people knowing that we have the eVero platform to maintain the growth.

Lynn N.
People Inc.

eVero is wonderful platform that is easy to use and very functional. Everything is right there at the click of a button.

Kim M.
Upstate Caring Partners