The connected care ecosystem built for I/DD Agencies.

 

Every person involved in an individual’s care needs visibility into the full picture to make informed, meaningful decisions. eVero’s proprietary, easy‑to‑use software platform connects the entire care continuum—streamlining workflows, increasing transparency, and boosting productivity across your organization. With powerful integrations for payroll, billing, and HR systems, plus robust reporting and analytics, you gain a collaborative, compliant, and fully paperless environment that drives better outcomes for both your agency and the individuals you support.

If you are a Traditional or Legacy Service Provider, eVero will help you:

Communicate Better

Empower your care teams to work in real time with the most accurate, up‑to‑date information. Team members can instantly share documents, access reports, and proactively track each individual’s contacts, enrollments, authorizations, schedules, and Life and Staff Action Plans—all while maintaining full program and documentation compliance.

 

Work Smarter

Boost efficiency with automation and integrations that simplify medical record management and eliminate tedious manual tasks. The eVero platform replaces paper processes with a unified, fully digital system that consolidates all data into a single, secure database. Built‑in checks and balances ensure documents are complete and compliant, while all information is encrypted, centrally stored, and accessible 24/7 from any device.

Achieve Compliance

Because compliance is mandatory, not optional.

  • Regulatory: We stay on top of all federal regulatory data protection requirements so you don’t have to. We’re HITRUST certified, and  follow strict HIPAA, HiTECH Act, and SHIELD Act guidelines, so all data and documents are safe and secure.
  • Programmatic: We proactively monitor state program regulations and documentation requirements and flag invalid or missing information before it becomes impactful. Rest assured that items like billing rules, including variable reimbursement rates for Self-Hired staff, are directly incorporated into the platform’s workflows.

Accelerate Cash Flow

Get paid faster and reduce claim errors. While our platform integrates with third‑party billing systems, you can dramatically speed up your revenue cycle with eVero’s ACCELERATE™  module for Medicaid, State‑Paid, Self‑Paid, and MCO invoicing. Claims can be automatically generated and submitted the same day services are delivered. Daily Medicaid eligibility checks and built‑in validation tools minimize rejections. Customizable dashboards give you real‑time visibility into actual revenue and outstanding receivables.

Put Your Data to Work

Access powerful insights whenever you need them. Customizable dashboards, widgets, alerts, and data exports give your staff direct access to the information required to deliver the highest quality of care. With more than 300+ standard report options and you’ll always be on top of the health of your agency and those you support.

Support All Your Programs.

Be supported for all that you support. Our platform’s workflows are purpose-built to handle the unique needs of the full range of traditional I/DD site-based and community-based services, including Community Habilitation, In-Home Respite, Pre-Vocational Community, Supported Employment (SEMP), DayHab, Supervised & Supportive Individual Residential Alternatives (IRA), Intermediate Care Facilities (ICF), Pre-Vocational programs, and more!

 

Be Positioned for Success.

Get help and support when you need it.  eVero Support can be contacted four ways – phone, e-mail, web, and chat –offering each user the flexibility to get assistance in the best way for them. Plus, eVero Ed, our 24/7 education and training website boasts a full library of written and recorded reference material, along with the numerous role-specific live webinars we conduct each month highlighting key features and best practices.

eVero's digitalAGENCY™ HCBS Waiver solution