We manage the process. You manage the care.

eVero’s all-in-one software platform revolutionizes the way home and community-based service providers manage care and deliver services. 100% paperless, person-centered, and workflow-focused, the eVero platform has compliancy and efficiency woven into every step.

Focus on the care you provide; not the technology around it.

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Powerful technology driving person-centered care.

eVero puts Individuals in full control of every facet of their care. Our platform establishes a digital ecosystem that seamlessly connects Fiscal Intermediaries, Support Brokers, Self-Hired Staff, and Individuals & Families, providing unparalleled transparency with increased accuracy and efficiencies.

eVero is the #1 Self-Direction software and market leader in New York State.

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100% paperless health record management.

eVero brings clarity to medical record chaos. Our integrated platform automates processes, streamlines workflows, and simplifies collecting and sharing data, which enables providers to make informed decisions and provide better care.

Secure, encrypted, compliant, and accessible 24/7 via web or mobile app.

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A big-picture view of the full care continuum.

Every organization and service provider involved in an individual’s care needs to know the whole story to make the best decisions. The eVero platform unifies disparate provider databases, creating a collaborative environment where the data follows the person.

Providers, services, and data: eVero’s focus on connectivity brings it all together.

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A one-stop, comprehensive platform.

A unified platform that revolutionizes the way agencies manage care and provide services.


All data follows the Individual receiving services, so they can take charge of their own care and support.


We facilitate data sharing and open communication between all organizations involved in a person’s care.


We stay on top of all state and federal regulations, mandates, and requirements — so you don’t have to.


Automated and streamlined workflows increase efficiency and accuracy, and expedite your revenue cycle.

eVero’s Integrated Care Management (ICM™) platform creates a digital ecosystem across the entire care continuum — from I/DD Provider Agencies, Fiscal Intermediaries, Support Brokers, and support staff to the families and Individuals they serve.

Where eVero Helps

Electronic Visit Verification

eVero EVV
EVV compliance is built directly into our platform, effortlessly allowing you to capture the required information as per the 21st Century Cures Act. Whether you want a Mobile App with GPS, Telephony Visit Verification, or Point-of-Access/FOB devices, eVero has your EVV needs covered.

Electronic Health Records

eVero digitalAGENCY™
100% paperless EHR to help you revolutionize the way you provide care. Implement scalable workflows, collect service documentation in real-time, capture charges and expenses, and elevate the level of care services you provide.


Agencies and Fiscal Intermediaries can manage every facet of self-directed services from one powerful, person-centered platform. Benefit from rapid and accurate data collection and sharing, meeting tracking and record-keeping, as well as streamlined budget creation and management.
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Billing & Revenue Cycle

Submit Medicaid claims faster and receive payments sooner while proactively managing your entire revenue cycle - from actual payments to potential receivables - right in the eVero platform

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We are a family-oriented business that is devoted to supporting people with developmental disabilities in both our business endeavors and community outreach endeavors.

Through eVero Outreach, we focus on enhancing the lives of individuals in the human services community that we serve. Each Fall and Spring, we provide seminars to individuals with disabilities in order to teach them marketable job skills and enable them to find gainful employment.

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eVero Ed

Our commitment to training & education.

We’re hands-on with training our software users, always working to make sure that our clients are using the platform and all of its features to the best of their abilities.

eVero Ed is your one-stop shop for eVero training and support. This dedicated website provides 24/7 access to guidance documents, videos, upcoming trainings, release notifications, and so much more.

Clients can log in to eVero Ed any time using their regular software credentials.

Featured Blog Posts

How to Choose an EVV System for Compliance without Sacrificing the Quality of Care Services

How To Choose an EVV System To Stay Compliant Without Sacrificing Care

January 12, 2022

Now more than ever, people with disabilities are managing their care needs at home. This is great for their well-being and quality of life. But it also means a

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How Self Direction Improves Quality Care Part 2: Increasing Empowerment, Freedom, and Control for Individuals with I/DD.

How Self-Direction Improves the Quality of I/DD Care Services — Part 2: Empowerment, Freedom, & Control

December 1, 2021

Self-Direction improves the quality of I/DD services by keeping the Individual in the driver’s seat, managing their own care options.

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Disability Employment Awareness Month 2021: eVero Employee Spotlights

A spotlight on eVero’s Outreach Employees for NDEAM 2021

October 28, 2021

How much do you know about the eVero Outreach team? This NDEAM, we’re proud to celebrate our employees.

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Are you ready to elevate the way you provide self-directed services?

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Don't just take our word for it!

Gayle Pado

“Implementing eVero was a huge undertaking as can be expected with any EHR implementation. We have experienced four implementations now for various programs and departments over the past 2+ years. Each one gets easier. I can honestly say that it is nice working with a company that listens to it’s consumers and recommendations they make. It is even more amazing when the company goes beyond listening and implements the customers recommendations for improvement frequently! We feel like we are in a partnership with eVero and appreciate their focus on client success!”

Alida Thompson

“eVero is AMAZINGGGGG! I can talk all day about eVero, the staff, and DA. Helpful, accommodating, proactive, supportive, etc. Digital Agency is heavily used at YAI and liked by all staff. A wonderful application with a variety of uses, which makes workflows easier and more efficient. The eVero staff is great, never a bad conversation or interaction. Even when I feel I’ve exhausted all eVero/DA’s efforts, they still pull through.”

Joy O’Shaughnessy
East End Disability Associates

“We are always impressed by eVero! Their team and their platform continually exceed our expectations, and they are sensitive and supportive of the mission of I/DD agencies, which is important to us.  They do what they say they are going to do, and always incorporate our feedback as part of their process.”

Lynn Nicastro
People Inc.

“eVero from the start has been an amazing partner with us for our continued growth. We receive expert support to tackle the needs we may have. The system is smooth and easy to use. eVero has made my job much easier. I highly recommend eVero. I don’t know what I would do without eVero.”

Christopher Lyons
AIM Services, Inc.

“As an Agency fully committed to person centered supports in a Self-Direction model, we had encountered an imbalance between desire and capacity. eVero not only bridged a significant gap for us, but they also paved the way for success through innovation, collaboration, and a shared passion for our mission. Rarely will you will you find a company with eVero’s competence, leadership, and ability to create thoughtful synergies that solve problems and ensure sustainable success. They have proven to be mission-critical for our organization.”

Jackie Scarcella
A Very Special Place, Inc.

“We joined eVero over 5 years ago and the system is not only user friendly but the team and experts at eVero have provided all the support we need on a regular basis. eVero system is always updated to meet the regulations, works with our team to make modifications as needed and add content, and ensures that we meet all billing standards as required. Their system has ensured positive outcomes in our audits and quality services for our individuals and families!”

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