Putting you in the driver’s seat of your care.

 

You chose Self‑Direction because you want to take charge of your services and live the life you envision. eVero’s mission is to give you the tools to make that independence easier. Our intuitive web portal and mobile app put every aspect of your care at your fingertips. View real‑time updates on your budget, reimbursements, and delivered services; submit and access required documentation; and easily track, schedule, and communicate with your self‑hired staff—all from one secure place.

You make the decisions. We make managing them simple.

Easy access to information

Get the information you need, when and where you need it. eVero’s myCarePortal™ is your one‑stop shop for Self‑Direction. All your budgets, plans, school schedules, and detailed service‑delivery documentation are securely stored and accessible anytime—from your computer, smartphone, or tablet.

 

Real‑time budget tracking

Stay in control of your Self‑Direction budget with the myCarePortal™ and  eVeroPortal™ mobile app . View up‑to‑the‑minute budget status, track items in progress, create and monitor reimbursement requests, and upload receipts directly from your device.

Effortless team communication

Communication shouldn’t be complicated. myCarePortal™ connects you instantly with your Agency, Fiscal Intermediary, Support Broker, and self‑hired staff. Send messages, share documents, and access reports in real time—ensuring your entire team always has the most current information.

 

Built‑in compliance verification

Feel confident with automated checks and balances. myCarePortal™ uses smart technology—including AI—to help ensure your documentation is complete, accurate, and compliant. Automated alerts notify you when something is missing, outdated, or incorrect, so you can fix issues quickly and avoid delays.

 

Easy EVV

Electronic Visit Verification (EVV) is built directly into our platform at no extra cost. All required data points are captured at the point of care, giving you clear visibility into staff activities and the information you need to approve timecards with confidence.

 

Time‑saving processes

Save time and reduce errors with our fully paperless system. Budgets are managed online, and documents and receipts can be uploaded instantly in PDF or JPEG format. Built‑in audits check for completeness and accuracy before submission. All information is centrally stored, available 24/7, and easy to track through every step of the approval process.

 

Dedicated support & continuing education

Get help and support when you need it. can be contacted four different ways – phone, e-mail, web, and chat – offering each user the flexibility to get assistance in the way best for them. Plus,  our 24/7 education and training website boasts a full library of written and recorded reference material, along with the numerous role-specific live webinars we conduct each month highlighting key features and best practices.

Help is always available. eVero Support can be reached by phone, email, web, or chat—so you can choose the method that works best for you. eVero Ed, our 24/7 training platform, offers a full library of written guides, videos, and live role‑specific webinars to help you get the most out of your tools. And eVero University offers a more structured educational experience, with customizable learning paths based on role, featuring in-depth online courses, knowledge checks and reportable progress tracking.

Hear how eVero makes it easier:

Allows me to submit claims in real time and to attach receipts electronically directly from my phone. I also like that I can see the status of all my requests for reimbursement at any time.

Michelle B.

eVero’s software keeps track of the monthly bills and payments very well and makes it much easier to submit invoices and receipts and track the reimbursements.

Kathleen R.

eVero make things easy! I can quickly check on my son’s Self-Direction budget, read the notes that his Com Hab worker writes.

Pierce R.

Allows me to view the status of payments & budgets. Now when class providers ask when they will receive payment, I can quickly and easily provide what the status is.

Matthew M.

eVero makes receiving reimbursement for OTPS quicker. It does this because adding invoices and receipts is easier.

Pam B.

The myCarePortal and phone app make it really easy to follow budget progress and check on invoices submitted. It’s also easy to check on invoices submitted and approve items.

Summer H.

eVero's EMPOWER™ Self-Direction solution