Putting you in the driver’s seat to manage your care.

 

You chose Self-Direction to take charge of your services so you can live the life you want. eVero’s mission is to provide tools to help you do just that. Our easy-to-use web portal and mobile app puts you in control of all aspects of your care. View up-to-the-minute updates on your budget, reimbursements, and services delivered; easily submit and access all required documentation; and effortlessly track and communicate with your self-hired staff. All from one place! You make all the decisions. We’re here to help make it easier.

eVero empowers Individuals and their families with:  

Easy access to information.

You get the information you want, when and where you need it. eVero’s myCarePortalTM is your one-stop shop for Self-Direction.  All your budgets, plans, and school schedules to detailed service delivery documentation is stored on our platform and can be securely accessed from anywhere, at any time. Even from your smartphone or tablet.

 

Real-time budget tracking.

The eVero myCarePortal™ and eVeroPortal™ mobile app let you manage your Self-Direction budget online, right from your computer or mobile device. Access up-to-the-minute budget status updates, including items in progress, and create and track reimbursement requests and upload associated receipts.

Effortless team communication.

Communication made easy! myCarePortal™  connects you with your Agency, Fiscal Intermediary, Support Broker, and all of the Self-Hired staff that support you, allowing your entire team to instantly communicate via text messages and instantly share documents, and access reports. This way, all members of your team are empowered with the most up-to-date information at all times!

 

Built-in compliance verification.

Feel confident with built-in checks and balances. myCarePortal™ uses automation, integrations, and technology to optimize data collection and management. Artificial Intelligence automatically populates forms and helps to ensure service documentation is complete, accurate, and compliant.  Automated alerts also proactively inform you when something is incorrect, missing, outdated, or expired, so you don’t waste time.

Easy EVV!

Electronic Visit Verification (EVV) is built directly into our platform at no additional charge, so all required data points are automatically captured and accurately documented right at the point of care. This lets you easily track and monitor your staff’s activities and gives you the data you need to approve their timecards.

Time-saving processes.

Save time and reduce errors! We’re 100% paperless, so say goodbye to time-consuming, error-prone manual tasks. Budgets are tracked and edited online, and documents and receipts can be directly uploaded in PDF or JPEG formats, expediting the approval process. Built-in audits ensure documents are complete in accurate before you submit them, saving time. All information is centrally stored and accessible 27/4 and you can monitor the status of all submissions right in myCarePortalTM.

 

Dedicated support & continuing education.

Get help and support when you need it. eVero Support can be contacted four different ways – phone, e-mail, web, and chat – offering each user the flexibility to get assistance in the way best for them. Plus, eVero Ed, our 24/7 education and training website boasts a full library of written and recorded reference material, along with the numerous role-specific live webinars we conduct each month highlighting key features and best practices.

Hear how eVero makes it easier:

Allows me to submit claims in real time and to attach receipts electronically directly from my phone. I also like that I can see the status of all my requests for reimbursement at any time.

Michelle B.

eVero’s software keeps track of the monthly bills and payments very well and makes it much easier to submit invoices and receipts and track the reimbursements.

Kathleen R.

eVero make things easy! I can quickly check on my son’s Self-Direction budget, read the notes that his Com Hab worker writes

Pierce R.

Allows me to view the status of payments & budgets. Now when class providers ask when they will receive payment, I can quickly and easily provide what the status is.

Matthew M.

eVero makes receiving reimbursement for OTPS quicker. It does this because adding invoices and receipts is easier.

Pam B.

The myCarePortal and phone app make it really easy to follow budget progress and check on invoices submitted. It’s also easy to check on invoices submitted and approve items.

Summer H.

eVero's EMPOWER™ Self-Direction solution