Putting you in the driver’s seat to manage your care.


You chose Self-Direction to take charge of your services so you can live the life you want. eVero’s mission is to provide tools to help you do just that. Our easy-to-use web portal and mobile app put you in control of all aspects of your care. View up-to-the-minute updates on your budget, reimbursements, and services delivered; submit and access all required documentation; and effortlessly track and communicate with your self-hired staff. All from one place!   You make all the decisions. We’re here to help make it easier.

eVero empowers Individuals and their families with:  

Easy access to information

You get the information you want, when and where you need it. eVero’s myCarePortalTM is your one-stop shop for Self-Direction.  All your budgets, plans, and school schedules to detailed service delivery documentation is stored on our platform and can be securely accessed for anywhere, at any time. Even from your smartphone or tablet.


Real-time budget tracking

The eVero myCarePortal™ and eVeroPortal™ mobile app let you manage your Self-Direction budget online, right from your computer or mobile device. Access up-to-the-minute budget status updates, including items in progress, and create and track reimbursement requests and upload associated receipts.

Effortless team communication

Communication made easy! myCarePortalTM connects you with your Agency, Fiscal Intermediary, Support Broker, and all of the Self-Hired staff that support you, allowing your entire team to instantly communicate via text messages and instantly share documents, and access reports. This way, all members of your team are empowered with the most up-to-date information at all times!


Built-in compliance verification

Feel confident with built-in checks and balances. myCarePortal™ uses automation, integrations, and technology to optimize data collection and management. Artificial Intelligence automatically populates forms and helps to ensure service documentation is complete, accurate, and compliant.  Automated alerts also proactively inform you when something is incorrect, missing, outdated, or expired, so you never waste time.

Easy EVV

Electronic Visit Verification (EVV) is built directly into our platform at no additional charge, so all required data points are automatically captured and accurately documented right at the point of care. This lets you easily track and monitor your staff’s activities and gives you the data you need to approve their timecards.


Dedicated support & continuing education

Get help and support when you need it. eVero Support can be contacted four different ways – phone, e-mail, web, and chat –offering each user the flexibility to get assistance in the way best for them. Plus, eVero Ed, our 24/7 education and training website boasts a full library of written and recorded reference material, along with the numerous role-specific live webinars we conduct each month highlighting key features and best practices.


Time-Saving Processes

Save time and reduce errors! We’re 100% paperless, so say goodbye to time-consuming, error-prone manual tasks. Budgets are tracked and edited online, and documents and receipts can be directly uploaded in PDF or JPEG formats, expediting the approval process. Built-in audits ensure documents are complete in accurate before you submit them, saving time. All information is centrally stored and accessible 27/4 and you can monitor the status of all submissions right in myCarePortalTM.