A new level of efficiency for Fiscal Intermediaries.


As a Fiscal Intermediary, to deliver the best outcomes possible you need up-to-the-minute access to the profiles, plans, budgets, and service documentation for every person that you support. eVero’s proprietary, easy-to-use software platform connects the entire care continuum, bringing all of this data together, in one place, while ensuring that it all complies with the always-changing Medicaid and state criteria, guidelines, and deadlines.

If you are a Fiscal Intermediary, eVero will help you:

Communicate better.

Being able to easily share information with the entire care team is critical in delivering better care.  The eVero platform enables that – for example, you can securely share service documents with Support Brokers immediately after approval to expedite the Medicaid claim process. Or use the platform’s SMS functionality to instantly send text messages to self-hired staff requesting items that are missing or incomplete.  So communicate easier and more efficiently with eVero.

Become a ‘Budget Master.’

Triple your budget management capacity without eliminating staff! For budgets big or small, the eVero platform has controls in place to help you easily manage any budget. All tasks – from creation to validation to import and export – can be done securely online. Everything is electronically generated and validated with automated controls, so team members can easily view and track allocations, spending, remaining dollars/hours, and other changes all in real-time.

Continually maintain compliance.

  • Regulatory: We stay on top of federal regulatory data protection requirements so you don’t have to. We follow strict HIPAA, HITECH Act, and SHIELD Act guidelines, so your data and documents continually remain secure.
  • Programmatic: We proactively monitor state program regulations and documentation requirements and flag invalid or missing information before it becomes an issue. Rest assured that as items like billing rules change, such as variable reimbursement rates for Self-Hired staff, they are automatically incorporated into the platform’s workflows.

Minimize errors.

We’re all human, we can all make mistakes. However, our 100% paperless platform pulls data directly from source systems, so say goodbye to manual data entry! Your tasks will be completed faster with the highest degree of accuracy possible, saving your team time, expediting your revenue cycle, and empowering your team to focus on more strategic issues.

Save valuable time.

Our platform simplifies tasks like service documentation collection, staff scheduling, invoice creation, and budget management, including IDGS & OTPS tracking. All files are digital and logically organized so they are easy to locate, ensuring that your team is armed with all the information they need when they are audited.

Expedite revenue.

Experience an easier claims process and quicker turnaround times with the eVero platform.  Submit claims to Medicaid within days not weeks. Enable Brokers to approve your service documents in half the time it previously took. Efficiently create and submit claims for all programs authorized in the Self-Direction budget – including broker, housing subsidy, IDGS, OTPS, and Self-Hired staff right in the system.   The platform’s built-in data validation and eligibility checks also verify that all claim submissions are error-free, eliminating potential delays from rejections.

Be in control of your data.

Build insights and make informed decisions with your data! Your data is an asset and our platform gives you easy access to high-level information as well as detailed metrics when you need it.  There are intuitive dashboard views for consolidated information or you can pull customized reports with over 300 options. There are even customizable widgets that provide real-time access to the data and metrics that are most vital to you, such as snapshots of all Individuals with PRAs. Not only are you able to pull the data you need, but you can easily download and distribute monthly expenditure reports to all relevant parties within one platform.

Achieve Electronic Visit Verification (EVV) requirements.

Let caregivers focus on the care –and less on how they will record each of their visits. EVV is built directly into our platform, ensuring that every direct support professional visit complies with the 21st Century Cures Act. Flexible verification methods, including our GPS-enabled mobile app, allow Start/Stop time and other required EVV data points to be easily and accurately recorded, regardless of location, and our use of electronic signatures streamline the approval process. 

Case Study

Growing FI streamlines processes, improves communication & halves payment processing time.

The interactions between this Fiscal Intermediary’s team, Support Brokers, and the Individuals they supported were paperwork-intensive and highly manual. Budgets were created and tracked via spreadsheets, and required documentation was faxed or emailed and not proactively monitored. This slowed down the FI approval process, resulting in delayed payments to staff and reimbursements to families.

Read how moving to eVero gave this FI a unified system with built-in alerts helping them improve team communication, ensure program compliance, and cut billing and payment intervals down to 2 weeks!

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