A person-centered approach to complex needs.


Providing services to Individuals with I/DD that help enable their independence and community participation can be challenging. That’s especially true for those who present complex mental health and behavioral needs, especially in times of crisis. 

eVero’s Crisis Response and Behavior Support software module provides powerful tools to develop and document unique, customized person-centered interventions that are accessible to the entire crisis team. 

Providing care during crisis time is difficult. Documenting a plan doesn’t have to be.

A crisis is challenging for the Individual and those that support them.  It occurs when there’s a problem and the Individual and their support system lack the tools and capacity to address it. Therefore, documenting these delicate situations and easily sharing plans and notes with the entire care team is critical.

Coming together with the tools to plan for a crisis and having a platform to document and share critical information is key to helping individuals stay in their homes and communities. You need to consider the Individuals’ physical conditions/diagnoses, thoughts, and emotions, and their socioeconomic situation/cultural influences while incorporating specialized expertise and a safety net for emergency interventions. We understand the nuances –our Crisis Response and Behavior Support software module is here to empower you to deliver the best care possible.

One dedicated software module. Enabling caregivers, Individuals and families.

eVero’s Crisis Response and Behavior Support software module features intuitive tools, workflows, and dashboards that help agencies with collaboration, data collection, and reporting to promote evidence-informed decision-making.

  • Tracking meetings and outreach
  • Documenting support services and events
  • Manage billing and revenue cycle
  • Proactively identify individuals requiring additional support based on assessment level
  • Ensuring documentation compliance for each Individual supported

START Program support

The National Center for START Services™ was established at the University of New Hampshire Institute on Disability in 2011 to provide technical assistance, clinical expertise, training, and consultation services that support the development of START programs. Their mission is to improve the lives of persons with IDD and mental health needs and their families through fidelity to the START model with exemplary services and supports that emphasize local, person-centered, positive, multidisciplinary, cost-effective and evidence-informed practices.

Let us show you how eVero can help with your Crisis Response Planning