Revolutionize the way you document and manage care.
Digitize your assets and accelerate your workflows.
100% paperless, digitalAGENCY™ takes advantage of automation and integrations to improve health and human services case record management. It’s a fully functional, care/case management system that streamlines data gathering and simplifies the secure sharing of information with providers, staff, regulators, and family members.
Built-in checks and balances ensure that documentation is always complete and compliant, and dynamic dashboards provide both individual analytics and big picture reporting. Files can be securely accessed 24/7 via the web or the digitalAGENCY™ mobile app. And since our platform is fully encrypted and in compliance with HIPAA and HITECH Act guidelines, you’ll never have to worry about a stressful audit or leaking sensitive health information.
Spend less time on data entry, and more time delivering quality care services.
Many EHR software platforms claim to be paperless, but actually involve printing out forms and writing information out by hand – then typing it all up at the end of the day. Every minute your staff spends working on a single document is one less minute that they’re able to spend providing care to the people you serve. Further, keeping records spread across multiple filing cabinets or databases means that you’ll encounter issues when it comes time for an audit. Searching around for the paperwork that supports your funding can be a downright nightmare, taking days or weeks to prepare for.
digitalAGENCY™ automates key admin functions so you can free up time for your team members and ensure that paperwork is always complete. No longer will your staff have to spend time or resources completing repetitive and unnecessary tasks. We also make it easy to communicate with all of the service providers involved in an individual’s care. And best yet, each record you share through digitalAGENCY™ is encrypted to meet HIPAA standards, giving you peace of mind 24/7.
digitalAGENCY™ key features
Role-Based Access allows you to control which information is shared with others in your team, assuring strict privacy.
Individual Case Records let you track individual demographic information, family contacts, medical, psychology history, and more.
Charge and Expense Capture maximizes your ability to receive payment for all billable services rendered.
Business Process Management establishes a workflow for timely documentation throughout the care process to guarantee regulatory compliance.
Data Capture at the Point of Care provides real-time accountability and ensures adherence to the data collection, billing, and reporting rules – inclusive of data captured remotely via mobile devices.
Business Analytics Dashboard presents an overview of the information needed to quickly analyze performance.
Tools that save time and improve productivity
Alerting & Notifications
Behavioral Health Planning & Tracking
Billing Prep & Calculation
Data Sharing & Exporting
Data Storage & Warehousing
Human Resource Management
Individual Case Records
Medical Event Tracking
Secure SMS Messaging
Service Plan Reviews
Staff Action Plans
Staff Productivity Reporting
eVero’s powerful digitalAGENCY™ module is offered in 3 different packages – so you can choose a custom-fit solution that works for you.
Don't just take our word for it!
Access: Supports for Living
“eVero is a true partner. The eVero team works side by side with their providers to make sure that the system meets their needs and they encourage development to create more efficiencies.”
Daybreak Independent Services
“eVero does a great job of listening to their users and implementing necessary changes quickly. They also stay up to date with industry changes and requirements.”
AIM Services, Inc.
“The eVero team are fantastic collaborators who listen to the needs of both the people being supported and the agency, and they provide solutions in a timely manner. They always stay up to date on all relevant regulations and policy changes to assure they are offering the most person-centered cutting-edge software.”
The Arc Oneida-Lewis Chapter
“Our move to eVero could not have been more successful. It has simplified our administration processes, improved our claim accuracy, and allowed us to be way more efficient with our existing resources, freeing up staff time to work on other more strategic projects. We’ve realized revenues faster than before and been able to significantly increase our caseload without having to add staff.”
Person Centered Care Services
“Moving to eVero has made everything simpler and more seamless. We now have easy access to information, which has allowed us to provide a higher level of customer service. And the safeguards that eVero builds into the system are invaluable. It catches missing documents, flags invalid data, and sends us alerts when we are out of compliance with requirements. It’s amazing! The more things we can move to eVero the better!”
East End Disability Associates
“We are always impressed by eVero! Their team and their platform continually exceed our expectations, and they are sensitive and supportive of the mission of I/DD agencies, which is important to us. They do what they say they are going to do, and always incorporate our feedback as part of their process.”
“Implementing eVero was a huge undertaking as can be expected with any EHR implementation. We have experienced four implementations now for various programs and departments over the past 2+ years. Each one gets easier. I can honestly say that it is nice working with a company that listens to it’s consumers and recommendations they make. It is even more amazing when the company goes beyond listening and implements the customers recommendations for improvement frequently! We feel like we are in a partnership with eVero and appreciate their focus on client success!”
“eVero is AMAZINGGGGG! I can talk all day about eVero, the staff, and DA. Helpful, accommodating, proactive, supportive, etc. Digital Agency is heavily used at YAI and liked by all staff. A wonderful application with a variety of uses, which makes workflows easier and more efficient. The eVero staff is great, never a bad conversation or interaction. Even when I feel I’ve exhausted all eVero/DA’s efforts, they still pull through.”
“eVero from the start has been an amazing partner with us for our continued growth. We receive expert support to tackle the needs we may have. The system is smooth and easy to use. eVero has made my job much easier. I highly recommend eVero. I don’t know what I would do without eVero.”
A Very Special Place, Inc.
“We joined eVero over 5 years ago and their software platform is not only user friendly but the team and experts at eVero have provided all the support we need on a regular basis. The eVero team keeps their software updated to meet changing regulations, works with our team to make modifications as needed and add content, and ensures that we meet all billing standards as required. Their platform has ensured positive outcomes in our audits and quality services for our individuals and families!”