User-Friendly Tools for All Caregivers


Providing care in the HCBS community is complicated. Each day is different, filled with new challenges, but the documentation requirements never change. eVero’s platform and mobile apps simplify your daily administrative tasks – including timecards and documenting services delivered – so you can spend more time doing what you love, providing care.

So, whether you are Self-Hired or working with Traditional Service Providers, eVero can help you minimize the time you spend on documentation compliance and administrative tasks, so you to maximize your time helping others. Areas where we can help include:

Team-wide Transparency

  • eVero’s platform and mobile app connect you with the full care team – including Fiscal Intermediaries, Support Brokers, and the Individuals and Families that you serve – so you can share documents, access reports and directly communicate with each other in real time. This gives all team members access to the information required to deliver the best services imaginably.

Efficient Documentation Management

  • Managing your documentation requirements with eVero is simple! No more paper forms or handwritten notes. It’s all digital, online, with prepopulated templates when possible. Easily accessible, it only takes a few clicks to get what you need, giving you more time to support clients.

Anywhere Access

  • Whether bring your own device or use an Agency-provided one, our iOS and Android mobile apps let you take eVero with you everywhere you go!  Our easy-to-use apps let you securely access records and plans or enter documentation right at the service location, or document offline in limited-reception areas. This not only saves you time, but also eliminates the need to handwrite notes and then decipher and manually enter them later on.

Easy Access to Information

  • All information on our platform – including team contacts, Staff and Life plans, schedules, and service delivery documentation – is organized by the Individual receiving services, giving you easy access to the information you need, when you need it.

Improved Accuracy

  • Built-in checks and balances verify that all of your documentation is complete and compliant, quickly alerting you when something is wrong. Catching errors before items are submitted eliminates future costly delays associated with isolating, investigating, and rectifying rejected items.

Electronic Visit Verification Compliance

  • EVV is built directly into our platform, ensuring that every one of your visits complies with the 21st Century Cures Act.  Flexible verification methods, including our GPS-enabled mobile app, allow Start/Stop time and other required EVV data points to be easily and accurately recorded, so you don’t need to worry about it.

Dedicated Support & Continuing Education

  • There are four different ways – phone, e-mail, web, and chat – to contact our support team, giving you the flexibility to get assistance in whatever way works best. Plus, our education and training website eVero Ed offers a full library of written and recorded reference material, in addition to the numerous role-specific live webinars we conduct each month highlighting key features and best practices.