New levels of efficiency for Fiscal Intermediaries.

 

As an I/DD Fiscal Intermediary, delivering the best outcomes requires real‑time access to every individual’s profiles, plans, budgets, and service documentation. eVero’s proprietary, easy‑to‑use software platform connects the entire care continuum, bringing all this information together in one place—while ensuring full compliance with evolving Medicaid and state regulations, guidelines, and deadlines.

If you are a Fiscal Intermediary, eVero will help you:

Communicate better

Effective communication is essential to delivering high‑quality care. The eVero platform makes it simple. Securely share service documents with Support Brokers immediately after approval to speed up the Medicaid claims process. Use built‑in SMS functionality to instantly text self‑hired staff when documentation is missing or incomplete. With eVero, your entire team stays aligned, informed, and connected.

Become a ‘Budget Master’

Increase your budget management capacity—without increasing staff. Whether budgets are large or small, eVero provides the controls and automation needed to manage them with ease. Every task, from creation to validation to import/export, is completed securely online. Automated checks ensure accuracy, while real‑time visibility into allocations, spending, remaining dollars/hours, and changes keeps your team fully informed.

Continually maintain compliance

  • Regulatory: We stay on top of federal regulatory data protection requirements so you don’t have to. We’re HITRUST certified, and follow strict HIPAA, HiTECH Act, and SHIELD Act guidelines, so your data and documents continually remain secure.
  • Programmatic: We proactively monitor state program regulations and documentation requirements and flag invalid or missing information before it becomes an issue. Rest assured that as items like billing rules change, such as variable reimbursement rates for Self-Hired staff, they are automatically incorporated into the platform’s workflows.

Minimize errors

Manual data entry is one of the biggest sources of errors. Our 100% paperless platform pulls information directly from source systems, eliminating redundant entry and reducing mistakes. Tasks are completed faster and with greater accuracy, helping your team save time, accelerate your revenue cycle, and focus on higher‑value work.

Save valuable time

Our platform simplifies tasks like service documentation collection, staff scheduling, invoice creation, and budget management, including IDGS & OTPS tracking. All files are digital and logically organized so they are easy to locate, ensuring that your team is armed with all the information they need when they are audited.

Expedite revenue

Experience an easier claims process and quicker turnaround times with the eVero platform.  Submit claims to Medicaid within days not weeks. Enable Brokers to approve your service documents in half the time it previously took. Efficiently create and submit claims for all programs authorized in the Self-Direction budget – including broker, housing subsidy, IDGS, OTPS, and Self-Hired staff right in the system.   The platform’s built-in data validation and eligibility checks also verify that all claim submissions are error-free, eliminating potential delays from rejections.

Be in control of your data

Your data is one of your most valuable assets—eVero helps you use it to make informed decisions. Access high‑level insights or drill down into detailed metrics with customizable dashboards, widgets, alerts, and more than 300 report options. View real‑time snapshots, such as all individuals with PRAs, and easily download and distribute monthly expenditure reports to all relevant parties—all within one platform.

Achieve Electronic Visit Verification (EVV) requirements.

Let caregivers focus on care—not on how to record their visits. EVV is built directly into the eVero platform, ensuring every DSP visit complies with the 21st Century Cures Act. Flexible verification methods, including our GPS‑enabled mobile app, make it easy to capture Start/Stop times and all required EVV data points. Electronic signatures streamline approvals and keep everything compliant and efficient. 

Case Study

Growing FI streamlines processes, improves communication & halves payment processing time.

The interactions between this Fiscal Intermediary’s team, Support Brokers, and the Individuals they supported were paperwork-intensive and highly manual. Budgets were created and tracked via spreadsheets, and required documentation was faxed or emailed and not proactively monitored. This slowed down the FI approval process, resulting in delayed payments to staff and reimbursements to families.

Read how moving to eVero gave this FI a unified system with built-in alerts helping them improve team communication, ensure program compliance, and cut billing and payment intervals down to 2 weeks!

Download Now