Helping you spend more time with people, not paperwork.

 

Providing care in the HCBS community is complex. Every day brings new challenges—and documentation shouldn’t be one of them. eVero’s platform and mobile apps streamline your administrative tasks, from EVV data capture to timecards to service documentation, so you can spend more time doing what you love: supporting the individuals you serve. Whether you’re a self‑hired DSP or working with Traditional and/or Self‑Direction Service Providers, eVero helps you minimize administrative burden and maximize the time you spend making a difference.

If you are a DSP Caregiver, eVero will help you:

Communicate better

Imagine having one centralized place to communicate with the entire care team—Fiscal Intermediaries, Support Brokers, and the individuals and families you support. With eVero’s platform and mobile app, you can share documents, access reports, and message team members in real time. All information is organized by the individual receiving services, ensuring everyone has the details they need to deliver the best care.

 

Simplify documentation tasks

Documentation shouldn’t slow you down. Replace paper forms and handwritten notes with digital, pre‑populated templates and easy‑to‑use forms. Find what you need in just a few clicks and complete documentation faster—giving you more time to focus on your clients.

Access what you need, when you need it

Whether you use your own device or one provided by your agency, our iOS and Android mobile apps let you take eVero with you everywhere. Securely access records and plans, enter documentation at the point of service, or work offline in low‑reception areas. No more handwritten notes or re‑entering information later.

Minimize errors

Our 100% paperless platform pulls data directly from source systems, eliminating manual data entry and reducing mistakes. With fewer errors and faster task completion, you save time, improve accuracy, and help your agency accelerate its revenue cycle.

Accurately reconcile data

Submit claims with confidence. Built‑in checks and balances verify that documentation is complete, accurate, and compliant before submission. If something needs attention, the system alerts you immediately—preventing costly delays and reducing the need for rework.

 

Easily achieve EVV compliance

Electronic Visit Verification (EVV) is built directly into the platform, ensuring every visit meets 21st Century Cures Act requirements. Flexible verification options—including our GPS‑enabled mobile app—make it easy to record start/stop times and all required EVV data points. You focus on care; we handle the compliance.

Be positioned for success.

The eVero Support team is behind you and can be contacted in four different ways – phone, e-mail, web, or chat. Contact us with the method that works best for you! eVero Ed, our 24/7 training platform, offers a full library of written guides, videos, and live role‑specific webinars to help you get the most out of your tools. And eVero University offers a more structured educational experience, with customizable learning paths based on role, featuring in-depth online courses, knowledge checks and reportable progress tracking.

Helping Caregivers focus on care!

I love eVero's mobile app! It saves me time by letting me clock in and out for visitations and input data in real time from my phone. I also like the convenience of directly inputting mileage, monthly summaries, staff activity fees without the need for paper documents. And it keeps it and all in one place!

Rashaunda Henderson
EPI NY

eVero gives me exact hours that I have worked, and lets me quickly and easily track mielage right through the mobile app. I also appreciate the the ability to record daily goals and have them tallied up at the end of the month for ease in doing summaries.

Lorelei
SupportLink

Helps me keep tabs on all the individuals I support and shows the function they perform and how the communicate with peers and staff. I like the way it has pop ups to verify data and remind me when information or documents are missing.

Liz F.
Exceptional Family Resources

eVero is on top of things and always ahead of the curve for the latest and greatest requirements, methods and resources. And they make them readily available and functional in the platform within a reasonable timeframe.

Jessica J.
AIM Services Inc.