Every organization involved in an Individual’s care needs to see the big picture.


The eVero Integrated Care Management™ (ICM) platform unifies disparate provider databases, creating a collaborative, compliant, 100% paperless environment where all data follows the person. Add powerful integrations with Payroll, Billing, HR, and Accounting systems, as well as automated processes and workflows, and you get a connected ecosystem spanning the entire care continuum — from I/DD Provider Agencies, Fiscal Intermediaries, Support Brokers, and support staff to the families and Individuals they serve.

The platform also offers comprehensive reporting, from individualized metrics to big picture analytics, and all of the data is fully encrypted, HIPAA and HITECH Act compliant, and accessible 24/7 via the web or mobile apps. From electronic health records (digitalAGENCY™) to self-directed services (EMPOWER™ SDS) to Electronic Visit Verification (eVero EVV), our ICM™ platform powers innovative solutions — freeing up your time, so you can focus on providing the best care imaginable.

The need for a connected ecosystem.

The highest quality of care can only be achieved when an Individual’s data is properly connected. People can receive different types of care and services, and all of this information needs to be accessible and easy to understand. Every organization and service provider that is involved in an Individual’s care needs to be able to see the big picture in order to make the best decisions.

Too often, we run into visibility and accessibility issues when data is collected and saved across multiple places. Databases need to be interconnected, and EHRs need to ‘talk’ in real-time. When data is isolated, it is inherently limited.

eVero addresses these challenges head-on.

Our ICM™ Platform connects the databases of different organizations and third-party financial and HR systems, facilitating fluid communication and complete transparency. And we organize the data so it always follows the Individual receiving care, which allows each organization to accurately keep track of the complex services they’re providing.


We built a connected ecosystem to link the Individual receiving services with their network of care providers and circle of support. This fosters effortless communication between team members, and empowers the Individual to take charge of their own care.

Fully Connected

We help you stay confident in your data. Our platform's database acts as the central connecting point between providers and payroll, billing, HR, and accounting processes — acting as the ‘Single Source of Truth’ for care coordination across multiple models, agencies, and service providers.

100% Compliant

Our platform is fully compliant with the HIPAA Security Rule, HITECH Act, SHIELD Act, and 21st Century Cures Act — ensuring that your business is always following regulatory best practices. We stay on top of all the state and federal requirements, so you never have to worry about audits again.

Highly Efficient

Focus more on your job, and less on data entry. We built our platform to be 100% paperless, with automated processes and workflows that enable tasks to be completed with increased efficiency. This saves you money, expedites your revenue cycle, and lets your team focus on more strategic issues.

Always Transparent

Dashboards and portals are custom-built for each type of user in the eVero system, which provides comprehensive reporting and valuable insight — without sacrificing accessibility. From individualized metrics to big picture data, our transparency puts modern analytics into everyone's hands.