Software Quality Assurance Analyst, Level I

Melville, NY 


Job Summary

We are currently looking for a motivated and tech-savvy individual to fill a Software Quality Assurance Analyst position in our organization.

The QA Analyst in this role will play a crucial part in ensuring the quality, reliability, and user satisfaction of our software products by conducting comprehensive testing, user acceptance testing (UAT), and other validation processes. Collaborating closely with both the development and product teams, the QA Analyst will be responsible for identifying issues, verifying fixes, and contributing to the successful release of high-quality software.


Primary Duties & Responsibilities

  • Collaborate with development and product teams to understand project requirements and develop comprehensive test plans, strategies, and test cases that cover various scenarios.
  • Conduct rigorous testing of our software, to identify defects, inconsistencies, and potential areas of improvement.
  • Validate third-party integrations within live client environments upon release.
  • Review and validate incoming reports and data export requests, creating detailed specifications for the development team based on the requests.
  • Participate in user acceptance testing (UAT) to verify products’ adherence to user requirements and established guidelines.
  • Document and communicate issues, bugs, and enhancement suggestions using appropriate tools. Collaborate with developers to aid in issue resolution.
  • Report defects to developers when products fall short of specifications, offering solutions, improvements, and updates.
  • Collaborate with the Product and UI Design Team to enhance workflows for existing features and develop new ones.
  • Maintain well-organized data in the Demo Environment, catering to the specific needs of potential clients for successful demonstrations.

Qualification & Required Skills

  • Willingness to learn or existing knowledge about the I/DD industry niche and client population
  • Knowledgeable in reading and understanding Guidance Documentation from Regulatory Bodies
  • Ability to ask questions effectively with clients to get to the heart of workflow issues
  • Possess strong strategic-thinking skills with an ability to collaborate with team members on best practices

Other Skills / Abilities

  • Demonstrate a team player attitude, striving for continuous improvement
  • Consultative approach with clients
  • Display initiative and a positive attitude
  • Self-motivated, goal-oriented, and skilled at working autonomously.
  • Possess the following skills at an Exceptional level:
    • Organizational skills
    • Troubleshooting / Problem-solving skills
    • Time management
    • Ability to multi-task
    • Detail oriented
    • Communication – Written and Verbal

Required Education and Experience

  • Bachelor’s Degree or experience in a related field
  • 1 – 3 years experience in similar capacity
  • Demonstrable understanding of eVero Platform
  • Aptitude for leveraging tools to track efforts including but not limited to Halo, ADO, etc.


The salary range for this position is $33 – $38 per hour.

What eVero Offers

We are proud to offer a competitive salary with a comprehensive benefits package. These benefits include medical, dental, vision,  long-term disability, 401K, paid vacation time, and a cafeteria plan. The salary we offer will always be commensurate with experience. And because we know that hard work should always be balanced with fun and quality of life, we also offer the following amenities:
  • A casual and comfortable work environment
  • Convenient location in Long Island, NY with easy access to the Long Island Expressway and Route 110
  • Newly renovated headquarters, featuring state-of-the-art technology, a Café, and a dedicated Recreation Room
  • Fully equipped Gym and Cafeteria within the building
  • Bi-weekly "Town Hall" meetings
  • Monthly team-building events
  • Regular Community Outreach events
  • Seasonal outings and holiday celebration events
  • A coffee bar with a wide array of snacks and trimmings
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eVero is proud to be an Equal Opportunity Employer. Employment with this organization is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status.