Powering a connected care ecosystem. Empowering you.
The landscape of I/DD managed care is constantly evolving—and with more Individuals choosing Self‑Directed services over traditional HCBS Waiver options, the complexity of managing requirements continues to grow. That’s where eVero comes in.
EMPOWER™, eVero’s purpose‑built Self‑Direction module, is designed to simplify the unique management and compliance challenges of Self‑Directed and Provider‑Managed programs. Built on the eVero platform, EMPOWER™ unites Agency staff, support teams, Individuals, and families in one digital ecosystem—creating a transparent, collaborative environment where everyone can work together toward better outcomes. Integrations, automation, and our native eVeroMobile app streamline daily operational and compliance tasks, including Electronic Visit Verification, freeing up your team to elevate your Self‑Direction or Provider with Choice program.
Enable empowerment – from caregiving to living.
EMPOWER™ gives I/DD Provider Agencies, Fiscal Intermediaries, Support Brokers, DSP staff, and families and individuals real-time access to documentation, budgets, plans, and schedules. With everyone working from the most current information, teams can make timely, informed decisions that directly improve the quality of services and support.
Get better flow in your workflow.
Say goodbye to manual, time‑consuming tasks. EMPOWER™ automates everyday operations, leverages Artificial Intelligence, and offers intuitive web and mobile tools for documentation, meeting tracking, session check‑in/out, receipt submission, and approvals. Built‑in data validation, alerts, and integrations with payroll and billing systems ensure accuracy and compliance—saving your organization time, money, and stress.
Supercharge budget management and transparency.
EMPOWER™ streamlines the entire Self‑Direction budgeting process—from creation to validation to import/export—allowing you to support more people without adding staff. Real‑time reporting on spending and remaining balances gives Individuals and families complete visibility into their budgets, ensuring confidence that approved services are being delivered.
Built-in compliance – including EVV.
Let us handle the regulatory heavy lifting. We stay ahead of evolving state and federal requirements, including Electronic Visit Verification (EVV) and HIPAA/ HITRUST best practices, and and continuously update workflows to keep you compliant. EMPOWER™ offers flexible EVV capture options—mobile app, telephone, or FOB—ensuring accurate, efficient data collection for every visit.
Flexibility to support what matters most.
EMPOWER™ is fully customizable across users, roles, and programs, so you can configure the system to match your organization’s needs. System Administrators can manage permissions, send in‑system messages and alerts, and tailor access with ease. Reporting ranges from high‑level summaries to granular detail, giving you exactly the insight you need, when you need it.
Expertise in Self-Direction you can rely on.
Our experience is your advantage. As New York State’s leading Self‑Direction software provider, we’ve built deep expertise in budgeting, billing, compliance, EVV, and program operations. We use that knowledge every day to evolve our software, apps, and workflows—ensuring our solutions meet program requirements and exceed user expectations.
You can trust our 20+ years of industry leadership.
By the Numbers
82,000+
150+
33,000+
$7.5 BILLION
Case Study
Growing I/DD agency doubles Self-Direction caseload.
Community Services for Every1 wanted to expand its Self-Direction program but realized that wasn’t possible if it continued to rely on its existing infrastructure and manual process flow.
After an initial move to a less robust, less expensive software platform created new, unforeseen inefficiencies, this agency turned to eVero to help it increase its Self-Direction program volume and capacity and improve compliance.
Read the full Case Study to learn how eVero helped them improve efficiency, productivity, & transparency while doubling the number of cases they support!
